At Ines Sheen, we are committed to delivering your orders quickly and reliably. This Shipping Policy outlines how we process, ship, and deliver products worldwide.
Shipping Locations
- We ship orders worldwide.
- Delivery availability may vary depending on regional restrictions or courier limitations.
Processing Time
- Orders are processed within 2–5 business days after confirmation.
- Processing times may be extended during holidays, peak seasons, or due to unforeseen circumstances.
Delivery Time
- Estimated delivery time depends on your location and will be provided at checkout.
- Typical delivery times range from 7–21 business days depending on the shipping destination.
- Delays caused by customs, weather, or courier issues are beyond our control.
Shipping Charges
- Shipping costs, if applicable, will be displayed at checkout before order confirmation.
- Additional duties, taxes, or customs fees (if applicable) are the responsibility of the customer.
Cash on Delivery (COD)
- Ines Sheen accepts Cash on Delivery (COD) as the only payment method.
- Customers must pay the full order amount to the delivery agent at the time of delivery.
Order Tracking
- Once your order is shipped, you may receive tracking details via email (where available).
- Tracking updates depend on the courier service used.
Incorrect Address or Failed Delivery
- Customers are responsible for providing an accurate shipping address.
- Ines Sheen is not liable for delays or failed deliveries caused by incorrect addresses provided at checkout.
Damaged or Missing Items
- If your order arrives damaged or with missing items, please contact us within 7 days at [email protected].
Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Email: [email protected]